FAQs
What types of shoes does WHAT A SHOES offer?
WHAT A SHOES offers a wide range of footwear and accessories for children and adults. We adapt to different styles, preferences, and occasions, ensuring you find the ideal pair for any outfit or activity.
Does WHAT A SHOES ship internationally?
Yes, WHAT A SHOES ships internationally to all of Europe and other selected countries. Please check our website to see the list of countries we ship to, as well as the associated shipping fees and delivery times.
How can I confirm my shoe size?
We recommend checking our size guide, available on each product page. You can measure the length and width of your foot to ensure the right fit. Should you need any further assistance, our customer support team is always available to help.
What payment methods does WHAT A SHOES accept?
WHAT A SHOES accepts various payment methods, including Multibanco, Apple Pay, Google Pay, MB Way, credit/debit cards, PayPal, and bank transfers. During the checkout process, you can choose the option most convenient for you.
Can I return or exchange my product if it doesn't fit?
Yes, WHAT A SHOES offers a simple and easy returns and exchanges policy. If the footwear does not fit or does not meet your expectations, you can return it within 14 days for an exchange. Please consult our returns policy for more details.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status and location of your order.
Does WHAT A SHOES offer discounts or promotions?
Yes, WHAT A SHOES regularly offers discounts, promotions, and special offers. Keep an eye on our website and subscribe to our newsletter to stay updated on the latest offers and exclusive discounts.
Can I contact customer support for assistance?
Of course! Our customer support team is available to answer your questions or provide any assistance you may need. You can contact us via email at info.whatashoes@gmail.com, via WhatsApp at (+351) 912 010 034, or via live chat during our business hours, from 10:00 AM to 5:00 PM.
How can I stay updated on news and trends?
To keep up with WHAT A SHOES news, subscribe to our weekly newsletter for exclusive content and early access to promotions and events. You can also follow us on social media, such as Instagram and Facebook, where we share updates, style tips, and fashion trends to inspire you.
